Process is about flow, interaction and response.
The big picture - what does the project look like? now > future
What are the components? now > future
How do they fit together? now > future
- How do each of the internal/external functions connect and interact?
- What are the dependencies?
- Does everyone know where they fit into the project/structure?
- Does everyone know what they need to do?
How is data collected, stored, retrieved?
What does it look like now > future?