People are a critical part of any process or change within a business.  Each person involved needs to know what they are doing and why.  What is the current situation and the new situation.  Suppliers also need to be included and understand where they fit into the current and the new process.

Accessing corporate memory and including that knowledge in the project process and planning can greatly increase the chances of delivering a successful outcome.

Selecting the most appropriate Project Management tool will also ensure consistent and accurate communication and will add to the quality of outcome.

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