People

Does everyone know what to expect and what they have to do? 

now > future

Process

Does everyone understand where they fit into the process and the overall purpose?

 now > future

Planning

Is everyone aware of the plan and where they fit.  What the critical points are and the dependencies?

Pamela is excellent to work with; she quickly understood our business objectives and was able to translate these into the online digital environment. Most importantly, Pamela demonstrates a real understanding of business and during our planning meetings … made valid and valuable contributions to to our digital and communications strategies - I am deeply impressed and it is a pleasure to recommend Pamela.